GDPR Compliance

Last updated: January 2024

Our Commitment to Data Protection

deltamoor is committed to ensuring that your privacy is protected and that we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we handle your personal data in compliance with these regulations.

Data Controller

deltamoor is the data controller responsible for your personal data collected through this website and our services.

Contact details:
deltamoor
47 Kelham Square
Sheffield, S3 8SD
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data on the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Where processing is necessary for us to comply with the law
• Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under UK GDPR

Under data protection law, you have rights including:

Right of Access

You have the right to ask us for copies of your personal information. This right always applies, though there are some exemptions.

Right to Rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Right to Erasure

You have the right to ask us to erase your personal information in certain circumstances.

Right to Restriction of Processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Right to Object to Processing

You have the right to object to the processing of your personal information in certain circumstances.

Right to Data Portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

How to Exercise Your Rights

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk